SHIPPING FAQ'S

What is your shipping policy?

Maikai Beauty offers the following shipping options for shipments within the USA:

  • Free standard shipping (via FedEx or USPS) on purchases with a subtotal of $50 and over, after any promotions and discounts are applied. This offer is only eligible for US orders, and does not apply to International orders.
  • $6.00 for standard shipping (via FedEx or USPS) on purchases with a subtotal of less than $50, after any promotions and discounts are applied
  • FedEx 2-Day is calculated by weight and destination (note, "2-Day" indicates shipping time; a standard fulfillment schedule in terms of processing an order applies)
  • FedEx Overnight is calculated by weight and destination (note -- "Overnight" indicates shipping time; standard fulfillment schedule in terms of processing an order apply)

When will my order ship?

  • Orders submitted before 8 AM Monday, Tuesday, Wednesday or Thursday are processed the same day and shipped the next day.
  • Orders submitted after 8 AM Monday, Tuesday or Wednesday are processed the next day and shipped the day after.
  • Orders submitted after 8 AM on Thursday are processed Friday and shipped on Monday as our warehouse is closed over the weekend.
  • Orders submitted between 8 AM Friday and 8 AM Monday are processed Monday and shipped Tuesday as our warehouse is closed over the weekend.
  • All times are EST.Please note that our warehouse closes on major holidays.
  • Some rare occasions may arise when our warehouse has an unexpectedly large number of orders to fulfill on a given day or when fulfillment is delayed due to unforeseen circumstances (e.g. inclement weather), in which case there may be an extra delay in the shipping schedule outlined above.

How do I track my order?

You will receive a shipping confirmation with a tracking number via e-mail when your order ships. Please anticipate longer delivery times than normal due to higher demand and industry-wide delays from shipping carriers. If you have any questions, please reach out to us at contact@maikaibeauty.com.

Do you ship internationally?

Maikai Beauty currently ships to select countries worldwide. International customers are responsible for all customs, duties and taxes. International shipping rates are calculated depending on the weight of the package.We ship internationally to the following list of countries: Albania, Australia, Austria, Belgium, Canada, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Japan, Luxembourg, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, Slovenia, Sweden, Switzerland, United Arab Emirates, and United Kingdom.If you don't see your country on the shipping list, please contact us and we'll do our best to get the best Beauty products out to you!We do not accept returns on international orders and shipments.